Fraud Prevention Security

At Star of Texas Credit Union, your security matters. Scammers are getting smarter — but so can you. Here are some simple ways to help protect your personal and financial information:

Basic Fraud Prevention Tips:

  • Never share your online banking login, password, or PIN — not even with friends or family.
  • Ignore calls, texts, or emails requesting personal or account info. We will never ask for this information unsolicited.
  • Set up alerts through your online banking to monitor account activity in real-time.
  • Use strong, unique passwords for your financial accounts and change them regularly.
  • Avoid public Wi-Fi when accessing your banking information.

🚩 Common Signs of Fraud:

  • Unfamiliar charges or withdrawals on your account
  • Calls, texts, or emails claiming “urgent” account issues
  • Emails with typos, suspicious links, or fake-looking sender addresses
  • Requests to “verify” your account by clicking a link or calling a number

🛑 If You Suspect Fraud:

  1. Act fast. Contact Star of Texas Credit Union right away at 512.458.8253.
  2. Turn off your cards in the mobile app or online banking (if available).
  3. Monitor your account for unusual activity.
  4. Report phishing emails to the FTC: reportfraud.ftc.gov

🔍 Learn More:

One Reply to “FRAUD PREVENTION”

  1. Thank you for protecting us.
    We love you

Leave a Reply

Your email address will not be published. Required fields are marked *

This field is required.

This field is required.